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General Discussion / VATUSA9 VCR Private Message Response Issue
« on: November 18, 2017, 07:55:49 AM »
Guys,
Had one of my VA online pilots ask a question on a request to respond to a SUP message through
VCR who did not know how to handle the request. Can someone help clarify this so I can pass it
on to my active VATSIM pilots.
The pilot was queried by VATUSA9, Controller's name is Mani at [22:37:30] 11/17, getting the following
message:
[22:37:30] VATUSA9: Hello, I'm Mani, a VATSIM Supervisor. Please check your private messages in VRC. To view these, click on Tools and tick "Controller List" - in this window you will see a solid blue bar over my callsign. Double click that and read the messages. You will be able to reply using that chat window. Thanks.
The pilot did not know how to reply to this request, asking the question of me, hence my request here for some
guidance.
I'm also worried about potential action taken as the pilot in question is a frequent flyer on VATSIM.
Thanks for your help in advance.
Had one of my VA online pilots ask a question on a request to respond to a SUP message through
VCR who did not know how to handle the request. Can someone help clarify this so I can pass it
on to my active VATSIM pilots.
The pilot was queried by VATUSA9, Controller's name is Mani at [22:37:30] 11/17, getting the following
message:
[22:37:30] VATUSA9: Hello, I'm Mani, a VATSIM Supervisor. Please check your private messages in VRC. To view these, click on Tools and tick "Controller List" - in this window you will see a solid blue bar over my callsign. Double click that and read the messages. You will be able to reply using that chat window. Thanks.
The pilot did not know how to reply to this request, asking the question of me, hence my request here for some
guidance.
I'm also worried about potential action taken as the pilot in question is a frequent flyer on VATSIM.
Thanks for your help in advance.