Improper use of airline callsign?

Matthew Blauser

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Improper use of airline callsign?
« on: October 04, 2017, 06:46:26 PM »
I was flying into Martha's Vineyard the other day. I was low and slow VFR in a Cessna 172. I had chosen VRD26 (redwood-26) as my callsign for the flight. During the flight I got a PM from Center. He had some "suggestions" for me regarding my callsign. In the PM the controller let me know that, while not prohibited by Code of Conduct, using an airline callsign for my flight was not "realistic". He further informed me that some might find my use of the callsign "silly".

Starting with his second assertion regarding the "silliness" of my callsign, how does the VATUSA community feel about that? Is it "silly" for me to use an airline callsign flying VFR in a C172?

Looking at his first assertion regarding the "realism" of my callsign, I'd like some help from the community on that point. I'm thinking I don't agree with him, but I'd like some feedback.

Are there realistic situations where a light piston plane on VFR would still be entitled to use an airline callsign? I'm really asking because I'm not clear. I can imagine some situations where this might happen, and want to check with people. Is "airline" and VFR mutually exclusive or are they sometimes compatible?

For example, a "mom and pop" company flying sightseeing tours, or doing for-hire small scale charters. I am thinking that either of these could be realistic situations where a light piston plane flying VFR would be entitled to an airline callsign. Is that correct?

Are sightseeing tours or for-hire private charter required to file IFR? Would they be entitled to an airline callsign? In either case I don't think the equipment is a factor.

Now, all of that aside, I'm going to say that controllers messaging pilots about their choices regarding the "realism" or "silliness" of their callsigns is not in line with my expectations. I'm also going to say that I don't think it makes for a friendly and inviting environment.

Matthew
Fort Worth, Texas

Toby Rice

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Re: Improper use of airline callsign?
« Reply #1 on: October 04, 2017, 07:16:26 PM »
It's non of our business what your callsign is unless it's offensive (profanity, AAL11, etc). 
Toby Rice
Jacksonville ARTCC
ACE Team | Former HCF ATM | Former ATC Instructor

Re: Improper use of airline callsign?
« Reply #2 on: October 04, 2017, 07:55:19 PM »
Might want to tell that to the bush companies up here in Alaska... I know 40-Mile Air based out of Tok, AK (6K8) with the certificate and identifier of MLA would love to have a discussion about small aircraft using an "airliner" callsign... seeing as how they use Stationairs, Cubs, etc.

The type of aircraft doesn't make or break use of callsign.  It is VERY common in Alaska to have tiny aircraft with non-tail number callsigns.  It matters as to the type of flight and certification of the company, not the type of aircraft doing it.

The companies I see that do VFR and IFR flying using their identifier:
Wright Flyer Air Service (WRF)
Warbelows (WAV)
Frontier Air (FTA)
40-Mile Air (MLA)
Ryan Air (RYA)
Lynden Air Transport (LYC)
Ravn Flight (RVF)
Bering Air (BRG)
Hageland Aviation (HAG)

etc. and that's just for Fairbanks, AK (PAFA) realworld.
« Last Edit: October 04, 2017, 08:07:58 PM by Daniel Hawton »

Brighton McMinn

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Re: Improper use of airline callsign?
« Reply #3 on: October 04, 2017, 08:12:50 PM »
The companies I see that do VFR and IFR flying using their identifier:
Wright Flyer Air Service (WRF)
Warbelows (WAV)
Frontier Air (FTA)
40-Mile Air (MLA)
Ryan Air (RYA)
Lynden Air Transport (LYC)
Ravn Flight (RVF)
Bering Air (BRG)
Hageland Aviation (HAG)

My personal favorite for VFR and IFR flying: University of Oklahoma "Crimson" (OUA)  ;)

Boomer!

That being said, OU operates a fleet mainly made up of small Piper aircraft, so you won't see me using this callsign when flying my 737. On the other hand, there is absolutely nothing wrong with someone wanting to do that if they chose to do so (I can't tell you how many times I've seen a Southwest Airlines C172 on the ground at Dallas Love) - it's all up to you as the pilot how "realistic" or "unrealistic" you want to be. Chose your favorite callsign and enjoy your flight, Captain.
« Last Edit: October 04, 2017, 08:27:42 PM by Brighton McMinn »

Re: Improper use of airline callsign?
« Reply #4 on: October 04, 2017, 08:46:12 PM »
The question is not about whether you're entitled to using an airline callsign for your flight, it's the particular callsign you selected. Air Carriers are certificated based on the aircraft they operate and if they wish to add aircraft to their operations, they need to add it to their operating certificate. Currently, Virgin America exclusively operates Airbus 319, 320, and 321 aircraft. That's where the argument of "unrealistic" comes into question.

The kind of operations they perform (IFR or VFR) are determined by company SOPs and varies from airline to airline. There definitely are airlines that operate VFR. In the Cape Cod area specifically, Cape Air (KAP) frequently operates under VFR if the weather permits.

Now, are you bound by the Code of Conduct to fly realistic callsigns? No. Callsigns are not enforceable like Toby said so long as they are appropriate.


Christopher Olmstead (CO)
Enroute Controller
ZBW ARTCC

Evan Reiter

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Re: Improper use of airline callsign?
« Reply #5 on: October 04, 2017, 08:57:19 PM »
As the controller who attempted to provide some honest, helpful feedback, I'm happy to explain my position.

Flying as VRD (Virgin America) in a C172...as a pilot who flies general aviation aircraft (including a P28A) under an airline callsign on a daily basis, I very much understand that the use of an airline callsign isn't in and of itself unrealistic. However, I'm sure we can all appreciate that it's not realistic (but not necessarily a problem) for someone to fly a C172 for Virgin America.

I have always thought of VATSIM as a learning tool, and I really enjoy trying to be as helpful as I can to others. So, in that regard, I have the following alises set up for these situations:
Quote
Hello, my name is Evan. I'm a controller at ZBW and have some feedback for you based on your flight thus far. I am a big believer in the power of VATSIM as a learning tool. Would you mind if I shared a pointer for next time with you? Feel free to reply at a good time to talk (doesn't have to be immediate).

Quote
Your callsign isn't a valid airline or general aviation callsign. Airline callsigns in the United States begin with three letters, followed by the flight number. For example: AAL123. General aviation callsigns use the letter "N", then 3 numbers, then three letters (for example, N331KB). While not required, I would encourage you to use a realistic callsign while you are flying on the network. Feel free to ask if there are any other questions.

I believe you replied to the message saying that VRD26 was easier for you to remember. I said that was no problem, NOT against any CoC, and just thought you might want to know that some might find the use of VRD26 for a C172 a little silly. My intention was to give a bit of information in the event that you were new to the network.

I apologize if my attempt to help and provide some additional information came across as belittling, rude, or as unsolicited. I was simply trying to help.

I have used the alias combination I quoted above about 5 times since I implemented them 2 weeks ago. In 4 out of 5 cases, pilots have had unusual callsigns and have thanked me for the information, as they weren't aware of an appropriate GA callsign to use on the network and had just guessed at one. Two of them were using their child's birthdate. They didn't know what else to use. You were the 5th case. I'd be interested to hear how any of the other controllers here at VATUSA feel.

Again, as I felt I stated to you, I (and the VATSIM CoC) have no problem with anyone using any callsign, as long as it isn't offensive. I was just hoping to provide some new information that sadly proved to be less-than-helpful.


Evan Reiter
Boston Virtual ARTCC Community Manager
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Matthew Blauser

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Re: Improper use of airline callsign?
« Reply #6 on: October 05, 2017, 05:22:45 AM »
VRD26 for a C172 a little silly.

If your intent was to educate and inform then I suggest that words like "unrealistic" and "silly" are a very poor way to initiate that conversation.

I apologize if my attempt to help and provide some additional information came across as belittling, rude, or as unsolicited. I was simply trying to help.

Based on your usage of words like "unrealistic" and "silly" I struggle to understand how you thought I would take this any other way.

You say that your intent was to share information, but after I indicated I was perfectly happy with my callsign you continued with the conversation. (as per your own representation of the conversation)

If your intent was to educate and inform, what were you informing me of? Not informing me of CoC. Not informing me of VATSIM policy. Informing me of "realism"? Realism according to whom? By what standard are you determining what is "real enough"? Is there a listing of acceptable callsign and aircraft pairings that I can reference? Is this realism policy something that is written down somewhere, or is it just according to the current controller's whims on that particular day?

VRD is a real code. Redwood is a real callsign. C172 is a real aircraft. By what authority does a controller get to decide that the combination of those three is "unrealistic"? Do you have access to all the Virgin records to prove that they never-ever owned or flew a C172? You don't think its possible that ol' Richard charged a C172 to the company account and took it for a spin one day?

I had invested a lot of time combing the Wikipedia pages and picking out realistic callsigns that I thought were interesting. The fact that I put together that VRD was callsign "redwood" was something that I was proud of.

Given that context I hope you can see how someone flippantly dismissing it as "unrealistic" and "silly" in just a few lines of text might provoke a reaction.

Consider for a moment if I had been flying a C172 VFR with a callsign for an airline that closed 10 years ago. Would that have triggered you to shoot off a PM as well? "That airline has been closed for 10 years, that's unrealistic, that's silly..."

If I want to fly aircraft or routes from 20 years ago are you going to say that its silly? If I'm flying a 747-300 are you going to swoop in and tell me "oh, no.. that airline only actually flies 747-200s"? I will tell you right now, letting me fly any commercial jet is completely unrealistic. Even counting all the sim time I don't have anywhere near the required hours!

Based on all the gradations of "realism" I don't think that any controller should be using their position to express their personal opinions about realism while in the sim. If you express an opinion about realism in the forums I can choose not to listen. When a controller PM me in the sim I don't have any choice, I'm forced to listen. And if they use that position to push their own personal views on realism that aren't supported by any policy then they are over-stepping.

I've actually decided to rotate out the VRD callsign in favor of RVR for Raven Air. Now if you feel the need to research which aircraft you would find "acceptable" to pair up with this callsign then you go right ahead. If you post it here to the forums I might even take a look.


Matthew
Fort Worth, Texas

Robert Shearman Jr

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Re: Improper use of airline callsign?
« Reply #7 on: October 05, 2017, 06:12:42 AM »
Quote
Your callsign isn't a valid airline or general aviation callsign. Airline callsigns in the United States begin with three letters, followed by the flight number. For example: AAL123. General aviation callsigns use the letter "N", then 3 numbers, then three letters (for example, N331KB). While not required, I would encourage you to use a realistic callsign while you are flying on the network. Feel free to ask if there are any other questions.
Evan, if I can suggest one small modification that might help this be better received: consider substituting the word "realistic" for the word "valid."  Calling something "not valid" suggests that the pilot is doing something against the rules.  Also, instead of "While not required, {...}", perhaps "You may fly under any callsign you choose, but in case you wanted to use something more realistic in the future, those guidelines might help." -- and as with your suggestion to Matthew, you're free to accept or ignore mine as you see fit.  :-)

That being said, in the bigger picture, I don't see anything sinister about a controller seeing something unrealistic being done, politely suggesting an alternative, but ultimately accepting whatever level of realism the pilot chooses to employ.  Controllers, you'd do the same if the pilot filed "KJFK DCT KMIA" or requested a VFR arrival into an airport under IMC, correct?  I'm not sure why this is being seen differently.
Cheers,
-R.

Robert Shearman Jr

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Re: Improper use of airline callsign?
« Reply #8 on: October 05, 2017, 06:44:13 AM »
{many excellent points about what is or isn't "realistic"}
Matthew, I see where you're coming from; you make lots of solid points.  Not to try to get inside Evan's head, but I think what it may boil down to is a question of whether a pilot on VATSIM is intentionally bending realism, or doing so because they don't know the difference.  And to be clear, either is still completely acceptable and in no way "invalid".  But I don't see harm in a polite, tactful attempt to educate based on a perceived knowledge gap, and if you as the pilot respond "no thanks, I'm fine doing what I'm doing," there's no harm in that either.
Cheers,
-R.

Rick Rump

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Re: Improper use of airline callsign?
« Reply #9 on: October 05, 2017, 06:53:17 AM »
Matthew,

Since I did not see it pointed out, you could even make up your own "airline callsign", just make sure to put in the RTF (radio telephony, "callsign"). Then you can use whatever you want and since it is purely fictional to call it "silly" or "unrealistic" would be bombastic at best. A lot of us do this to make our own airlines to operate as charters, regularly scheduled carriers, cargo carriers, or even combinations thereof.
Plus you can have fun with the callsign.
The three I use:
PCT - Potomac Air Charters, "Potomac" (Even though the German government recently registered this as "Pollution Control", aircraft controlling pollution?!)
PXE - Potomac Express, "Red Tape"
PXC - Potomac Air Cargo, "Pork Belly"
See the humor in the last two.

Others you may see online:
MET "Metro"
Anyone else remember any?

Lastly, nothing wrong with using historic callsigns with historic aircraft on historic routes. It can be quite enjoyable, especially for de-hubbed cities here in the States (STL & PIT come to mind for TWA & USA respectively).
VATUSA Deputy Director Emeritus
Former ZDC ATM, DATM, TA & WM
VATSIM Supervisor | Team 5

Re: Improper use of airline callsign?
« Reply #10 on: October 05, 2017, 08:16:19 AM »
Others you may see online:
MET "Metro"
Anyone else remember any?
I see CXA "Canadian Express" and PAY "Pacific" quite a lot. Those are pretty popular virtual airlines.

VRD is a real code. Redwood is a real callsign. C172 is a real aircraft. By what authority does a controller get to decide that the combination of those three is "unrealistic"? Do you have access to all the Virgin records to prove that they never-ever owned or flew a C172? You don't think its possible that ol' Richard charged a C172 to the company account and took it for a spin one day?
Gonna refer to my earlier reply on the "realism" for this one lol...

Consider for a moment if I had been flying a C172 VFR with a callsign for an airline that closed 10 years ago. Would that have triggered you to shoot off a PM as well? "That airline has been closed for 10 years, that's unrealistic, that's silly..."

If I want to fly aircraft or routes from 20 years ago are you going to say that its silly? If I'm flying a 747-300 are you going to swoop in and tell me "oh, no.. that airline only actually flies 747-200s"? I will tell you right now, letting me fly any commercial jet is completely unrealistic. Even counting all the sim time I don't have anywhere near the required hours!
I deal with people who fly TWA B747s, Continental B737s, Northwest B757s, US Air A320s, or some other disbanded airline on historic routes all the time. I'm happy to handle them. My recommendation would be get off your high horse, take constructive criticism, and move on :)

Based on all the gradations of "realism" I don't think that any controller should be using their position to express their personal opinions about realism while in the sim. If you express an opinion about realism in the forums I can choose not to listen. When a controller PM me in the sim I don't have any choice, I'm forced to listen. And if they use that position to push their own personal views on realism that aren't supported by any policy then they are over-stepping.
There is absolutely no harm in a controller attempting to politely educate based on a perceived knowledge gap. The pilot has the equal right to respond saying they respectfully decline the assistance or suggestion. I take pride in helping newer pilots on the network learn their way around the aviation industry and the VATSIM network because I was there once! I remember being unsure which airline to fly and where and what controllers to contact. Previous controllers helped me along and VATSIM helped me become a better pilot in my earlier stages. Now I try to do the same. Pilots usually receive the constructive criticism in a positive way.

« Last Edit: October 05, 2017, 01:45:51 PM by Christopher Olmstead »


Christopher Olmstead (CO)
Enroute Controller
ZBW ARTCC

Camden Bruno

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Re: Improper use of airline callsign?
« Reply #11 on: October 05, 2017, 09:23:45 AM »
Informing me of "realism"? Realism according to whom? By what standard are you determining what is "real enough"? Is there a listing of acceptable callsign and aircraft pairings that I can reference? Is this realism policy something that is written down somewhere, or is it just according to the current controller's whims on that particular day?
Well, realism according to a real-world airline pilot. As stated several times, there is no "realism policy" and nowhere did Mr. Reiter express that there was.

As I stated in my email response to your feedback, the first time I flew on this network, I connected as DEL032. I mistakenly believed that callsign was for Delta Airlines. A controller private messaged me informing me of the fact that Delta flew under "DAL", and I appreciated the information. Most want to simulate realism, and we like to educate pilots in case they are unaware of the nature of their callsign (or other information).

We've sent these types of messages to dozens and dozens of people over the years. You are the only one who has had such a negative reaction, gotten so offended, and thrown such a temper-tantrum over it. Doesn't that tell you something?

I had invested a lot of time combing the Wikipedia pages and picking out realistic callsigns that I thought were interesting.
Again, for the sake of education, I highly suggest against using Wikipedia as an official source of information.

Based on all the gradations of "realism" I don't think that any controller should be using their position to express their personal opinions about realism while in the sim. If you express an opinion about realism in the forums I can choose not to listen. When a controller PM me in the sim I don't have any choice, I'm forced to listen. And if they use that position to push their own personal views on realism that aren't supported by any policy then they are over-stepping.
The reality is that the majority of people on this network are interested in being realistic, hence why they're here and not on a random gaming multiplayer server like the ones we all see on YouTube. With that said, we all offer our opinions constantly - in regards to realism and a lot of other subjects. That is what makes us a community. We are a collection of individuals with common interests who venture online to make contact with each other, discuss, and simulate (which implies realism) real-world air traffic control and pilot procedures. This entire forum is primarily comprised of discussion filled with opinions, and hundreds of opinions are shared via private message each day over the network, as that it our primary form of communicating with one another while connected.

You don't think its possible that ol' Richard charged a C172 to the company account and took it for a spin one day?
Well, if he did, I'm sure he'd be smart enough not to use the "VRD" callsign, or else it'd be pretty obvious that he was taking advantage of the company's account for personal benefit  :P

Controllers, you'd do the same if the pilot filed "KJFK DCT KMIA" or requested a VFR arrival into an airport under IMC, correct?  I'm not sure why this is being seen differently.
Exactly. Great point, Rob.
--
Overall, Chris said it best in his last paragraph above. This seems to have been blown out of proportion, as you have taken it far too personally and fail to see the benefit of sharing such information.

Mark Hubbert

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Re: Improper use of airline callsign?
« Reply #12 on: October 05, 2017, 09:35:19 AM »
Matthew,
Honestly it is no big deal what callsign or code you use for your flight.  The idea is to have fun.  I have dealt with Evan Reiter on various projects and I have found Evan to be very professional and willing to help out where he can.  I truly believe that he was attempting to do just that in this case.  His choice of words may not have been the best which could be argued I imagine but non the less the intent I believe was positive.  Given that he responded back to your post to offer his viewpoint and offer some sort of explanation speaks volumes to me of his character.  I truly hope that your next flight will be one that is truly enjoyable and if there are any ATC online controlling, it is my hope that your presence online will make their session equally as enjoyable.  Blue Skies Captain
Mark Hubbert
Division Director VATUSA Retired

Re: Improper use of airline callsign?
« Reply #13 on: October 05, 2017, 01:20:00 PM »
Others you may see online:
MET "Metro"
Anyone else remember any?
I see CXA "Canadian Express" and PAY "Pacific" quite a lot. Those are pretty popular ones.

All 3 of those are VAs. ;)  MET and PAY simulate commercial aviation operations CXA I've seen for years but never looked at.

Rick Rump

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Re: Improper use of airline callsign?
« Reply #14 on: October 05, 2017, 01:40:07 PM »
Others you may see online:
MET "Metro"
Anyone else remember any?
I see CXA "Canadian Express" and PAY "Pacific" quite a lot. Those are pretty popular ones.

All 3 of those are VAs. ;)  MET and PAY simulate commercial aviation operations CXA I've seen for years but never looked at.

He can be a VA of one (or pi).
VATUSA Deputy Director Emeritus
Former ZDC ATM, DATM, TA & WM
VATSIM Supervisor | Team 5