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Topics - Reuben Prevost

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The Classroom (Controller Tips) / Responding to Guidance
« on: August 24, 2017, 02:14:42 PM »
Evening all,

I would like to share one of  my experiences during the I90 Overload event on last Friday.

During the event, I was giving various tips to pilots (like which arrivals they could/couldn't file as a /L aircraft). Most of this was received positively (most people want to know which arrivals and departures they should be filing as an aircraft with conventional or RNAV equipment). It was not all positive though. I was explaining to a group of aircraft how the "heavy" designation is not necessary in enroute airspace. Both of these pilots were VATUSA Instructors (I didn't know at the time) and it seemed as if one of the Instructors was upset that I had given the explanation. I went on to explain that we all make mistakes and that I wasn't trying to be rude. I think that the situation concluded positively, so kudos to the Instructors.

That being said, I write this because we should all be willing to receive guidance or tips or criticism. Why: because none of us are perfect. You make mistakes and I make mistakes. I 99% sure I made some mistakes while controlling that event. So we should be careful about how we respond to guidance from others.

However, I do understand that there are 2 types of people in this world. Those looking for solutions and those looking for problems. Sometimes we will run into people who are always looking for problems. No matter what you do, you won't be able to please that person. We can probably take their "guidance" with a grain of salt, but there are others who want to see this network get better. We should all be willing to hear guidance from those who are really looking to help.

Have a good rest of the day and stay safe during the hurricane.

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