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General => The Control Room Floor => Topic started by: Jeff Nelson on January 07, 2009, 10:18:53 AM

Title: VRC help!
Post by: Jeff Nelson on January 07, 2009, 10:18:53 AM
Hi everyone, I DID post this problem on the VRC forums and no one has gotten back to me I figured i would give it a shot here. On VRC i'll be online without any traffic for about 20mins and then someone shows up and calls me, i don't hear him so he calls me on text. All i have to do is go to my comms panel and take that freq off my PRIM then set it on again and i can hear them, idk why this does this. it's kind of like VRC went on standby cause the voice server wasn't being used. Another thing, if my voice IS working, after about 20mins of controlling my voice goes completly static to pilots, I have to completly shut down VRC and start it up again to fix this. It is VERY annoying when you are busy on center!! Then when i fix the problem, it does it again in about 15-20mins!!  

I would GREATLY appreciate ANY help!!!!!!!!!!!!!!!!!!!!!!!

Thanks!
Title: VRC help!
Post by: Arthur Heiser on January 07, 2009, 10:35:13 AM
That's wierd man,

it might be a problem with the server you are on, but i'm just guessing....
Title: VRC help!
Post by: David Baker on January 07, 2009, 10:52:47 AM
I have that problem on my laptop, if I'm using a certain wireless connection.
About once every minute or so, I have to tap the transmit key to "wake up" the voice channel, or I won't hear pilots.

It may be related to Zone Alarm as well, haven't tested it, but it only happens if I connect in a certain way.
Title: VRC help!
Post by: Paul Byrne on January 07, 2009, 11:57:08 AM
Hi,

Sounds like a port time out. Do you have the necessary ports forwarded? If so, then it's either in your router settings or it's not. If not, then all you can really do is push your PTT every 30 secs or so to keep the port active.

Cheers!
Title: VRC help!
Post by: Bob Carmona on January 07, 2009, 02:43:27 PM
I had this problem as well. If you are using a router, you need to forward ports 3290 and 3782 to the computer you are using. You will also need to set your router up so that your computer uses the same router IP address each time you start it up. On Netgear routers it is called IP Address Reservation and Port Forwarding/Triggering. On other routers, it may be called Static IP. Sorry not sure, but I know each router calls it something different.

For those that want to host a Teamspeak Server, you would need to forward port 8767 to the hosting computer.

Hope this helps...  
Title: VRC help!
Post by: Harold Rutila on January 07, 2009, 06:56:17 PM
Quote from: Bob Carmona
I had this problem as well. If you are using a router, you need to forward ports 3290 and 3782 to the computer you are using. You will also need to set your router up so that your computer uses the same router IP address each time you start it up. On Netgear routers it is called IP Address Reservation and Port Forwarding/Triggering. On other routers, it may be called Static IP. Sorry not sure, but I know each router calls it something different.

For those that want to host a Teamspeak Server, you would need to forward port 8767 to the hosting computer.

Hope this helps...  

In addition, make sure you have port triggering set to max to avoid having the port automatically blocked.
Title: VRC help!
Post by: Jeff Nelson on January 09, 2009, 09:34:00 AM
Quote from: Bob Carmona
I had this problem as well. If you are using a router, you need to forward ports 3290 and 3782 to the computer you are using. You will also need to set your router up so that your computer uses the same router IP address each time you start it up. On Netgear routers it is called IP Address Reservation and Port Forwarding/Triggering. On other routers, it may be called Static IP. Sorry not sure, but I know each router calls it something different.

For those that want to host a Teamspeak Server, you would need to forward port 8767 to the hosting computer.

Hope this helps...  


Alrighty, your the man! thanks!! nooowww, i just gotta figure out how to do this 'forwarding ports'.  If you can help me with that, that would be awesome. Yes, i have a netgear wireless router but my desktop is connected to it with an ethernet cable, not wireless. and how do i "set your router up so that your computer uses the same router IP address each time you start it up"?  Thanks ALOT!!
Title: VRC help!
Post by: Jeff Nelson on January 09, 2009, 09:35:15 AM
Alrighty, will do!! thankss man!    O, btw, will doing all this help my voice going static over time conrolling?
Title: VRC help!
Post by: Bob Carmona on January 09, 2009, 10:50:57 AM
On Netgear routers, go to LAN Set-up, then under "Address Reservation", select "Add" and reserve an IP address for the computer you are using. This forces your computer to be assigned the same address each time you start it up. Then, go to "Port Forwarding/Port Triggering", select "Add Custom Service", use TCP/UDP, enter port number, and then the IP address you resevered. You will have to do this for both ports 3290 and 3782. 3782 is for Air to Ground voice, 3290 is for Ground to Ground voice.

This should solve your problem. I was not having the static issue you are, so I do not know if this will help that.

Hope this helps,
Title: VRC help!
Post by: Josh Guyer on January 09, 2009, 07:44:08 PM
Quote from: Jeff Nelson
Alrighty, your the man! thanks!! nooowww, i just gotta figure out how to do this 'forwarding ports'.  If you can help me with that, that would be awesome. Yes, i have a netgear wireless router but my desktop is connected to it with an ethernet cable, not wireless. and how do i "set your router up so that your computer uses the same router IP address each time you start it up"?  Thanks ALOT!!

Jeff, go to this website here: http://portforward.com (http://portforward.com)
Title: VRC help!
Post by: Jeff Nelson on January 11, 2009, 06:57:36 PM
Not sure how to get to LAN set up in the first place.
Title: VRC help!
Post by: Alex Ramos on January 11, 2009, 07:05:04 PM
Quote from: Jeff Nelson
Not sure how to get to LAN set up in the first place.

if your talking about how to get to the setup page of your router, do these 2 things

1: (XP) Start > Run > CMD > at the MSDOS prompt, type ipconfig
1: (vista) Start > CMD in search bar > at the MSDOS prompt, type ipconfig
2: copy down your 'Default Gateway' (usually 192.168.0.1 - but ALWAYS ends in .1)

open your favorite internet browser, and type that address you wrote down into the http bar

at this point routers can vary on model, some will pop open a name/password prompt, others will have name/password prompts in the browser. and some won't have a login at all. the website www.portforward.com at this point will usually have the default login listed if you haven't changed it.

from there find your route make and model (find your EXACT model for best results) and follow the steps from there.

more help can always be found here.

:)Ramos
Title: VRC help!
Post by: Jeff Nelson on January 11, 2009, 10:24:33 PM
Quote from: Bob Carmona
On Netgear routers, go to LAN Set-up, then under "Address Reservation", select "Add" and reserve an IP address for the computer you are using. This forces your computer to be assigned the same address each time you start it up. Then, go to "Port Forwarding/Port Triggering", select "Add Custom Service", use TCP/UDP, enter port number, and then the IP address you resevered. You will have to do this for both ports 3290 and 3782. 3782 is for Air to Ground voice, 3290 is for Ground to Ground voice.

This should solve your problem. I was not having the static issue you are, so I do not know if this will help that.

Hope this helps,


Quote from: Alex Ramos
if your talking about how to get to the setup page of your router, do these 2 things

1: (XP) Start > Run > CMD > at the MSDOS prompt, type ipconfig
1: (vista) Start > CMD in search bar > at the MSDOS prompt, type ipconfig
2: copy down your 'Default Gateway' (usually 192.168.0.1 - but ALWAYS ends in .1)

open your favorite internet browser, and type that address you wrote down into the http bar

at this point routers can vary on model, some will pop open a name/password prompt, others will have name/password prompts in the browser. and some won't have a login at all. the website www.portforward.com at this point will usually have the default login listed if you haven't changed it.

from there find your route make and model (find your EXACT model for best results) and follow the steps from there.

more help can always be found here.

:)Ramos


Okay, got to my port forwarding/triggering now idk what the starting port is and what to put as the service name.
Title: VRC help!
Post by: Alex Ramos on January 11, 2009, 10:59:27 PM
Quote from: Jeff Nelson
Okay, got to my port forwarding/triggering now idk what the starting port is and what to put as the service name.

what kinds of router do you have, make & model? i can give you better instructions from there

:)Ramos
Title: VRC help!
Post by: Brian Fuller on January 13, 2009, 08:34:20 AM
Read this link.

Quote from: Josh Guyer
Jeff, go to this website here: http://portforward.com (http://portforward.com)
Title: VRC help!
Post by: Jeff Nelson on January 15, 2009, 10:27:59 PM
Quote from: Alex Ramos
what kinds of router do you have, make & model? i can give you better instructions from there

:)Ramos


Netgear WGR614v7
Title: VRC help!
Post by: Bob Carmona on January 15, 2009, 11:49:35 PM
Your router setup is the same as mine.

1. Log onto your router
2. On the left side of the page, under Maintenance, you will see "Attached Devices". Click that. Then write down the IP address and MAC address your computer is using, and the Device Name of your computer.
3. Under "Advanced", click on "LAN Setup".
4. On the page that comes up, under "Address Reservation", click "Add"
5. Now fill in the IP Address, MAC Address, and Device Name. Then click "Add".
6. Under "Advanced", click on "Port Forwarding/Port Triggering"
7. Select "Port Forwarding"
8. Click "Add Custom Service"
9. "Service Name" is A-G Voice
10. "Service Type" is TCP/UDP
11. "Starting Port and Ending Port" are both 3782
12. "Server IP Address" is the IP Address you assigned is step 6
13. Click "Apply"
14. Click "Add Custom Service"
15. Service Name is G-G Voice
16. Service Type is TCP/UDP
17. Starting Port and Ending Port is 3290
18. Server IP Address is the IP address you assigned in step 6
19. Click "Apply"
20. Restart your computer

Good Luck!!!
Title: VRC help!
Post by: Jeff Nelson on January 26, 2009, 09:26:06 AM
Did all that, hasn't cause me any problems so far, and i've been doing 3 hours sessions lately. Thanks guys!!
Title: VRC help!
Post by: Josh Guyer on January 27, 2009, 08:17:49 AM
Awesome, glad it works now