Alex,
You raise some interesting points and I will try to address some of them and also explain where the Founders, BoG and EC fit in the overall structure. There are some that will be reading these posts that have no idea of the VATSIM structure.
Founders - Own the network and basically ensure that we have a network to play on.
BoG - Administers the network with each of the VATGOVs having a specific area to manage such as Web Services, Communications, Regions, Conflicts, Supervisors etc.etc.
EC - consists of the six Regional Directors who are responsible for managing airspace and to oversee operations of the Divisions within their regions.
DD - administer their individual Divisions

The Founders do not get involved in the day to day running of VATSIM but have oversite on all things VATSIM and if they see things that they perceive to be detrimental to the network then they will make it known and the Founders Letter is a typical example of this.
Does this sound like we are top heavy in management, I think not, however when there is a problem it is essential that we all try to resolve it from the top down. You believe that a lack of communication is a contributing factor and I  am inclined to believe you. The BoG have taken steps to resolve this by creating a special forum within VATSIM Forums that are inclusive of the BoG, EC and Divison Directors. Problems can be raised in this forum and have the benefit of the BoG and RD's input . I believe that this is a step forward and will help to resolve problems before they get out of hand.

The BoG and your RD is listening and whilst you may not see any activity there is a lot of discussion taking place and we intend to assist in anyway we can.
Terry Scanlan
VP-OPS