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« on: May 22, 2018, 09:43:55 AM »
Just a suggestion..... some of the choices in the thread seem to be to be on either end of the spectrum (too verbose or strictly 7110.65). That strikes me as a false choice, at least some of the time.
What I often consider is deploying phraseology that may reveal which flavor of pilot I might be dealing with. So.... for the original example Shane gave in his original post, I might try: "DAL2168 Heavy, Minneapolis ground, runway 30L, taxi via A; runway 17 available on request". So far as I know, this is compliant with 7110.65 (or pretty darn near it!).
A pilot in the "less experienced" category, will either ignore it or possibly ask a question (sometimes in chat to avoid being embarrassed by asking) affording a learning opportunity. A "hardcore realism" pilot can take the hint and make the request, which would lead to a 7110.65-compliant exchange about the amended routing etc. which an experienced pilot will be grateful for as well as it increases immersion.
I deploy this strategy in other circumstances as well. For instance, in low traffic situations, I know Portland Departure in real-world often gives direct to the fix on the SID that precedes the transition (e.g. "direct MINNE" for the MINNE5, or "direct CHISM" for the CASCD2). For new VATSIM pilots, giving them this as they climb out can result in confusion, or (worse) accepting the short cut but not actually flying it. So, again, I may say (or ask Tower to say before h/o) "DAL2168 Heavy, runway 16L, cleared for takeoff, [expect direct CHISM, or direct CHISM available on request with Departure]." See what sort of reaction I get and deal accordingly.
I find this strikes a decent balance between the various interests and considerations discussed in this thread. I've received a reasonable amount of feedback both from experienced and new pilots alike that makes me believe this approach is appreciated by both types from a "customer service" perspective as well.
Frank