Appropriate Controller Information

Don Desfosse · « **on:** November 19, 2014, 10:28:41 PM »

Team USA,

There has been a recent spike in instances where controllers are including inappropriate remarks in their (ATIS) Controller info. This includes, but is not limited to, intolerant remarks toward new members, suggesting that new and/or non-English-speaking and/or non-voice members fly elsewhere, log off, etc.

Not only is this a violation of the VATSIM Code of Conduct, sections A1 and A10, it's incredibly poor form and reflects badly not only on the controller, but on VATUSA. That kind of intolerance is not welcome here. Yes, I've been frustrated by folks without skills before, they often come at a bad time, but we were all new once and everyone deserves as much help as we can reasonably give them. They don't deserve disparaging and harmful remarks. That behavior needs to stop. Right now. It will not be tolerated within this Division, nor anywhere on VATSIM. Thank you in advance for raising the bar, not lowering it.

Joseph Ward · « **Reply #1 on:** November 20, 2014, 06:44:18 PM »

This is down right despicable that some controllers do this.

Warren Huckaby · « **Reply #2 on:** November 21, 2014, 01:54:58 PM »

I have emailed all my controllers this post, as I know most of them have never visited the forums. So all my controllers have been notified. This is not acceptable in my book either and very disappointing to hear is happening at all before this post.

Don Desfosse · « **Reply #3 on:** November 21, 2014, 04:05:43 PM »

Warren, thanks for passing that on. ARTCC staff, I'd appreciate it if you'd retransmit this message on your ARTCC forums. Thanks.

Wesley Miles · « **Reply #4 on:** November 21, 2014, 07:11:13 PM »

Reposted at ZKC as soon as I seen it.

Ryan Parry · « **Reply #5 on:** November 22, 2014, 01:06:39 AM »

Sent out to ZOA members. A bit shocking that some would actually put that in their remarks.

Jay Taylor · « **Reply #6 on:** November 22, 2014, 02:13:08 AM »

Sent out to our folks.

But, still scratching our heads why someone could be such an a**.

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Kenneth Bambach · « **Reply #7 on:** November 22, 2014, 08:03:08 AM »

Reposted at ZMA.

Kevin Copeland · « **Reply #8 on:** November 22, 2014, 08:10:31 AM »

For the record:

The Executive Committee policy regarding controller information ATIS states.
(This policy has been in effect since 2003)

"All air traffic controllers are to have ATIS to a size never greater than four lines with a suggested
maximum of three lines. The suggested format includes the controller's voice connection details (if
using voice) in first line, then runways in use (if appropriate), followed only by some simple details of
the airport / airspace they are controlling in the lines to follow."

EC ATIS Policy

I think the ATIS comments have gotten out of hand. From the outright ridiculous as Don mentions in his post to the attempts to be humorous in others I've seen while on the network, none of this has a place in the controller ATIS, VATUSA or VATSIM. Divisional staff and network SUPs have been given notice to be on the lookout for off-handed comments and take appropriate action necessary not only to protect the integrity and inclusiveness of the network but also the division that so many of us pour our blood, sweat and tears into everyday.

Hal Butts · « **Reply #9 on:** November 22, 2014, 08:30:35 AM »

Posted at ZAB as well.

David Stone · « **Reply #10 on:** November 22, 2014, 07:33:29 PM »

Posted to the vZID Forums.

Brighton McMinn · « **Reply #11 on:** November 22, 2014, 10:59:19 PM »

Posted at ZFW.

Johnathan Ellis · « **Reply #12 on:** November 23, 2014, 08:36:21 AM »

Posted at ZTL

Mike Willey · « **Reply #13 on:** November 24, 2014, 10:53:47 AM »

Patience and Understanding is an ATC Virtue.. lets all live by that...

Ira Robinson · « **Reply #14 on:** November 24, 2014, 03:27:18 PM »

Quote from: Mike Willey

Patience and Understanding is an ATC Virtue.. lets all live by that...

Patience and understanding my arse! If I find one of my controllers behaving in this manner there won't be enough patience and understanding in VATSIM for them to control again for me!