Apologies

Mark Hubbert

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Apologies
« on: September 17, 2017, 10:02:14 AM »
Fellow VATUSA controllers. staff and students.  Recently I released a new training program and examination.  In doing so, I kept the old examination active for a period of time to allow students who had initiated training prior to the release to complete their training.  The idea was to prevent a student from being caught between two programs.  In advertingly in doing this, I created an even bigger problem because the new examination did not have the coding that would allow Instructional Staff to promote you for the rating.  This has caused quite a big mess which I take full responsibility for.  I truly apologize for this inconvenience to you and certainly understand your frustrations.  Hopefully this can be resolved in an expedient manner and I thank you in advance for your patience.  Again my apologies for this unfortunate situation.