Website Down

Blake Nahin

  • VATUSA Staff
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    • VATSIM VATUSA Division
Website Down
« on: February 19, 2019, 09:19:57 pm »
The website is currently down while I investigate a server issue.
Blake Nahin
VATUSA Data Services Manager
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vatusa6@vatusa.net

Richard Sill

  • ZME Staff
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Re: Website Down
« Reply #1 on: February 20, 2019, 02:42:20 pm »
Blake,

Are we still down? I can't even submit a ticket to resolve an exam assignment problem.

Thanks.


Richard Sill
Air Traffic Manager Instructor 1
Memphis ARTCC

Blake Nahin

  • VATUSA Staff
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    • VATSIM VATUSA Division
Re: Website Down
« Reply #2 on: February 20, 2019, 06:59:25 pm »
The website is back up, and the performance issues should be fixed.
Blake Nahin
VATUSA Data Services Manager
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vatusa6@vatusa.net

Clifton Whitten

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    • Boston Virtual ARTCC
Re: Website Down
« Reply #3 on: February 20, 2019, 08:21:58 pm »
Not sure if these are related issues:

  • Student just reported receiving the following error when submitting an exam at about 2045ET tonight:

     "There was an error submitting the examination to the VATUSA API. The message we got was Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients".

    The exam saved, he did not lose any progress. 
  •   Same student tried to open a support ticket for that error and received the message "I'm sorry, Dave. I'm afraid I can't do that."
  • For the past several days (including as of this writing), automated emails (users added, exams assigned, exam results) seem to be lagging by several hours

Clif Whitten
Air Traffic Manager
clifw@bvartcc.com
- - - - - - - - - -
Boston Virtual ARTCC
Immersive, realistic, and professional air traffic control.
www.bvartcc.com

Matthew Kosmoski

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    • ZHU ARTCC
Re: Website Down
« Reply #4 on: February 21, 2019, 12:01:35 pm »
For the past several days (including as of this writing), automated emails (users added, exams assigned, exam results) seem to be lagging by several hours

And I've gotten some duplicated emails, too, for roster adds.
Matthew Kosmoski
Air Traffic Manager | ZHU ARTCC
mkosmoski@zhuartcc.org
www.zhuartcc.org

Joshua Borges

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Re: Website Down
« Reply #5 on: March 16, 2019, 09:56:46 pm »
Im assuming this is still an issue?  There have been several times the website has been unavailable.