Cognitive Biases & How to Address Them

Anthony Santanastaso

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Cognitive Biases & How to Address Them
« on: August 23, 2021, 08:43:21 AM »

Are you familiar with the Dunning-Kruger Thought Process (or Dunning-Kruger Effect)?

The Dunning-Kruger Thought Process is a type of cognitive bias that explains how incompetent people often think they're more knowledgeable about something than they truly are.

We fight cognitive biases by continuing to learn, asking for (and accepting) other's feedback, and always challenging what we think we know through research and study.

Lesson videos are available in the Trainee Orientation Course within the Academy. One is about the Dunning-Kruger Effect (TED-Ed Presentation) and the other about 12 Cognitive Biases Explained.

Especially beyond the S2 rating (the more advanced your rating and/or position, and more time you spend away from the scope, the more susceptible to cognitive bias you become), our hobby is filled with many people who tend to think they know more than they do, due in large part to the fact that to be successful here, it does not require having a completely valid or comprehensive understanding of how to be an ATC.

Personally, I have often encountered controllers who swear one way or another, but only base their opinion upon the virtual environment and the extent to which they have been exposed to certain subject matters.

Please always remember to be humble and be kind. Always appreciate the fact that there's more to learn, and treat people with respect who are embarking on the never ending journey of education.
« Last Edit: August 23, 2021, 09:45:14 AM by Anthony Santanastaso »